The two biggest mistakes leaders make when working with others is not communicating their vision in a way that is meaningful and not creating an atmosphere where development is a primary goal of everyone. Failure to communicate vision and giving clear directions negatively impacts performance. To set people up for success you must clearly define goals and expectations, follow up with support, and create a development environment in which people see clearly their role and the steps needed to move themselves forward in the organization.
Performance planning sets the stage by letting people know exactly what is expected of them. Performance assessment gives everyone involved a starting line to begin their development. Once goals are set, managers are asked to step-up and provide the support and development initiatives that will move the employees forward.
Do all of your people perform at a consistently high level all of the time?
- Is your staff producing results aimed at achieving the goals you have jointly set with them?
- Are your internal and external customers delighted with the outputs of your area, no exceptions?
- Is your boss satisfied with the results your department produces?
Improving the performance of your staff is more than just completing satisfactory performance reviews.
To be successful an employee must have clearly defined goals and expectations, know they will be supported in their efforts, and work in an environment that is designed to develop their abilities.
What is important in your organization?
- Evaluating performance and grading employees?
- Helping employees achieve higher levels of performance?
The Performance Management approach focuses on assessment, planning, and support, ensuring performance measures are adequate and clear and that expectations match the capability of the individual and the organization.
Performance management is about:
- Raising the productivity level of your staff by creating an environment that allows people to reach their full potential
- Setting clear goals
- Establishing measurements
- Discovering and utilizing people’s strengths
- Evaluating performance accurately
- Rewarding performance appropriately
- Being consistent and following through
If you are going to improve the performance of your employees, you must first create an environment – a climate – in which they can perform at their best. Creating that climate is not easy. If it were, everyone would do it all the time. It takes time and commitment to create a climate for performance.
In this learning lab you will be given the tools to begin that journey and the understanding it takes to maintain and grow the climate in a positive way.
Who should attend?
One of the benefits of the Certificate of Leadership in Performance Management is that participants come from all industries and types of organizations (profit, non-profit, and governmental). It is tailored to be beneficial for:
- Those with mid-level to senior-level decisions making or project responsibilities
- Team leaders and individuals responsible for managing people or financial resources
- Individuals preparing for an expanded leadership role
- Those wishing to strengthen and develop their leadership capacities
- Review the role of performance management in organizational success.
- Increase the ability to manage yourself when managing others in times of shifting priorities and increasing pressures.
- Clarify performance expectations and tie them to meaningful organizational goals.
- Recognize the social work needs of employees: fostering good relationships with your direct reports and members of other work groups.
- Expand knowledge of the generational and diversity issues that play a role in staff motivation.
The effective leader consistently clarifies expectations, provides or negotiates specific goals, and observes and monitors the performance and the progress of employees, will see improvement in the work climate and the productivity of their team. Knowing when to provide support, when to provide direction, and knowing the preferred balance for each employee are key factors in the area of performance improvement.
$500 per participant
This program can be made available at your location for the same rate plus direct costs.