• What are the top 3 concerns in the workplace regarding the Generation Gap?
• Is there a common ground on which we can begin to build bridges across the gap?

This Learning Lab will take you on a generous investigation of the 4 generations in the workplace – their similarities and their different approaches to workplace issues and possibilities.  It is the responsibility of the Leader to learn how to move among the generations with ease, interacting appropriately in any situation.

It is normal to see younger and older people at odds on some issues, but most generational discrepancies at work are minor to the differences of opinion that come from day-to-day workplace activities.  In today’s business environment, with the vast range of ages and background experiences in the same location, you are likely to be supervising people who range from “not at all like me” to “we think exactly the same…”

Do you see salt-and-pepper haired executives talking to a twenty-something’s with various body piercings or wearing “designer” clothes that pushes on the edge of the “normal” business environment?  From what the demographic numbers tell us, the generation gap is bigger than ever and not likely to subside in the near future.

As a leader it is important to move past your own assumptions and use your talents to bolster your leadership capabilities with the various generations.

Who should attend?

Anyone who manages a team.

1. Acquaint yourself with the distinctive character traits of the different generations
2. Identify different generational behaviors of your employees and seeing development areas to help them grow their abilities
3. Accommodating generational differences in all forms of communication and working style
4. Perceive the variety of outlooks upon work and productivity utilizing these differences in your managing style
5. Devise alternative ways to assign responsibility and structure to individuals and team projects
6. Frame behavioral differences in terms of generational values when assigning roles and responsibilities

Across the generations, the leadership attributes that are most important include; credibility, trust, listens well, has foresight and is encouraging. Additional attributes that appear in research across the generations include being dependable, being able to focus, and being a good coach.

A deeper look into the generation gap shows that lack of confidence in leadership is not about generational issues.  The lack of confidence is about what a leader does, what a leader says, and how a leader handles people situations.

While it is impossible to know exactly how every word and action is interpreted by the those around you it is most important to know that credibility and trustworthiness are what all generations want.  In this Learning Lab you can find ways to build trust and credibility into your own behavior and encourage it in the people you lead.

$200 per participant

This program can be made available at your location for the same rate plus direct costs.

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